Customer Support Specialist
About Us:
Candidate Booster is an innovative recruiting platform that connects companies with qualified talent worldwide. We are committed to delivering outstanding service and seamless experiences to our users.
Responsibilities:
- Handle customer inquiries via email, chat, and phone in a professional and timely manner
- Provide support and guidance to users on how to use the platform effectively
- Troubleshoot technical or process-related issues and escalate when necessary
- Maintain detailed records of customer interactions and feedback
- Collaborate with internal teams to continuously improve our service quality
Requirements:
- Strong verbal and written communication skills in English (additional languages are a plus)
- Prior experience in customer service, support, or a similar client-facing role
- Ability to multitask, prioritize, and manage time effectively
- Tech-savvy and familiar with CRM systems and online support tools
- Customer-oriented mindset with strong problem-solving skills
What We Offer:
- A dynamic and growing international work environment
- Remote work opportunities and flexible working hours
- Professional growth and learning opportunitie
- Supportive team culture and flat hierarchies
Excited to make a difference for our customers? Let’s talk.
We look forward to receiving your application and welcoming you to our team!
Candidate Booster is an innovative recruiting platform that connects companies with qualified talent worldwide. We are committed to delivering outstanding service and seamless experiences to our users.
Responsibilities:
- Handle customer inquiries via email, chat, and phone in a professional and timely manner
- Provide support and guidance to users on how to use the platform effectively
- Troubleshoot technical or process-related issues and escalate when necessary
- Maintain detailed records of customer interactions and feedback
- Collaborate with internal teams to continuously improve our service quality
Requirements:
- Strong verbal and written communication skills in English (additional languages are a plus)
- Prior experience in customer service, support, or a similar client-facing role
- Ability to multitask, prioritize, and manage time effectively
- Tech-savvy and familiar with CRM systems and online support tools
- Customer-oriented mindset with strong problem-solving skills
What We Offer:
- A dynamic and growing international work environment
- Remote work opportunities and flexible working hours
- Professional growth and learning opportunitie
- Supportive team culture and flat hierarchies
Excited to make a difference for our customers? Let’s talk.
We look forward to receiving your application and welcoming you to our team!